My data - information & deletion

Of course, you have rights with regard to the collection of your data, about which we are pleased to inform you herewith. If you would like to make use of one of the following free rights, a simple message to us will suffice. You can use the following contact data for this purpose without incurring any costs other than the transmission costs according to the basic tariff:

  • Online for information or deletion: at the bottom of this page
  • By e-mail:
  • By mail: ValleReD, Südhangstr. 15, 76703 Kraichtal, Germany

For your own protection, we reserve the right, in the case of an existing request, to obtain further information necessary to confirm your identity and, if identification is not possible, to refuse to process the request.

a) Right of information

Sie haben das Recht, von uns eine Auskunft über die zu Ihrer Person gespeicherten personenbezogenen Daten zu verlangen.

b) Right to rectification

You have the right to request that personal data concerning you be corrected and/or completed without delay.

c) Right to restriction of processing

You have the right to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer need the data, but you need it for the assertion, exercise or defense of legal claims or you have objected to the processing.

d) Right to deletion

You have the right to request the deletion of your personal data stored by us, unless the exercise of the right to freedom of expression and information, the processing is necessary for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims.

e) Right to be informed

If you have exercised the right to rectification, erasure or restriction of processing, we will notify all recipients to whom the personal data concerning you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

f) Right of data portability

You have the right to have personal data that you have provided to us handed over to you or to a third party in a structured, common and machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

g) Right to object

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) lit. f DS-GVO, you have the right to object to the processing at any time pursuant to Art. 21 DS-GVO.

h) Right to revoke consent

You have the right to revoke your consent regarding the collection of data at any time with effect for the future. The data collected until the revocation becomes legally effective will remain unaffected. Please understand that the implementation of your revocation may take a little time for technical reasons and that you may still receive messages from us during this time.

i) Right to complain to a supervisory authority

If the processing of your personal data violates data protection law or if your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority.

If you maintain a customer account with us:
You can also exercise your rights of correction and deletion most quickly, easily and conveniently by logging into your customer account and directly edit or delete your data stored there. Therefore, please save your data before asserting a claim for deletion. Data that we have to store due to legal, statutory or contractual retention obligations will be blocked instead of deletion to prevent use for other purposes.

Online form for information or deletion of your data:

Online form for information about your data:

Online form to delete your data: